In response to the current Coronavirus (COVID-19) pandemic, West Virginia University is currently unable to allow graduates to pick up diplomas being held per the retention policy. If a financial hold has recently been resolved on your account and your diploma is now eligible for release, please email your updated mailing address to Registrar@mail.wvu.edu so we can assist in releasing your diploma via USPS mail if eligible.
Replacement Request and Costs
Once your degree has been posted and you have already received your original diploma/certificate,
you may then order a replacement diploma if needed. Replacement diplomas/certificates
will include in approximately size 8-9 font the word “REPLACEMENT” centered at
the bottom of the diploma/certificate. Also, signatures on the diploma/certificate
will be updated to reflect those individuals currently in office as well as the
current title of the college.
Standard orders typically take 4-6 weeks after your request has been received and processed. Tracking information will not be available.
Expedited domestic & international diploma shipping options are also available for an additional service fee and UPS shipping charges. Expedited diplomas typically arrive to you within one week after your request has been received and processed. Tracking information will be available.
Lost/Damaged/Duplicate Copy Pricing:
Standard Replacement requests for an additional diploma copy or due to a lost or damaged diploma - $75.00 per diploma/certificate.
Expedited Domestic Replacement requests for an additional diploma copy or due to a lost or damaged diploma - $147.00 per diploma/certificate.
Expedited International Replacement requests for an additional diploma copy or due to a lost or damaged diploma - $197.00 per diploma/certificate.
Name Change Pricing:
Standard Replacement requests due to a name change (legal or preferred names accepted) - $25.00 per diploma/certificate.
Expedited Domestic Replacement requests due to a name change (legal or preferred names accepted) - $97.00 per diploma/certificate.
Expedited International Replacement requests due to a name change (legal or preferred names accepted) - $147.00 per diploma/certificate.
Fees may be waived for diplomas/certificates that are deemed missing or damaged in transit by the postal service and are promptly reported to our office by the graduate within 4 months of a student’s degree conferral date. Please contact our office directly at Registrar@mail.wvu.edu so we can investigate the status of your diploma.
PDF/Electronic copies of diplomas and certificates are not currently available at West Virginia University.
How To Order a Replacement Diploma
Graduates can now order a replacement diploma and submit payment online using our
Credential Trust portal at: Click here!
Alternatively, if you don’t wish to order using the link above you can instead mail a money order (no cash or personal/foreign checks accepted) written out to “West Virginia University” and a completed Replacement Diploma/Certificate Form for each diploma to:
Office of the University Registrar
PO Box 6878
Morgantown, WV 26506
Diploma Retention Policy
Diplomas retained by or returned to the Office of the University Registrar will be held for two years. This includes diplomas that are retained in the office for financial holds, have been returned to sender, or shipped to the office for pick up. After two years of the conferral date, any request for a diploma by the student will incur fees and fall under all policies associated with ordering a replacement diploma.